What Does PlayStation 4 Error Code CE-34878-0 Mean?

Users report it could signify anything from crashing games to corrupting saved games to bricking systems.

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Try serious, game-eviscerating trouble, to put it mildly, if reports on this 37-page (and growing) PlayStation Forum thread — noticed by Joystiq yesterday – are characteristic of what the newfound error signifies.

The error presents as a blue report-a-problem screen on the PlayStation 4 with the following text: “An error has occurred in the following application (CE-34878-0),” followed by the game name and the usual bit about doing your part to help improve the platform by singing out.

As usual with arbitrary error codes, it’s not clear what the error indicates, with listed symptoms ranging from random (but otherwise innocuous) in-game crashes, to claims that the error corrupts save games or prevents games from launching at all, to howling that it bricks the system entirely.

The “fixes” are just as haphazard, with some claiming that reinitializing the PS4 fixes the problem and others saying they did so to no avail. A few users claim that after speaking with customer service, they were advised to return their system, presumably direct to Sony, in trade for a new one. And a handful are reporting real nightmare scenarios, in which the error flushes dozens of hours of gameplay down the toilet for good.

Sony appears to be aware of the commotion, and one of its community managers had this to offer some 350 messages into that thread:

Hey guys,

If you are experiencing this ce-34878-0 error code, please close the application and then install the latest system software and game patch.

If the error occurs again, initialise the PS4 system after back-up of the save data and please also submit any crash reports after re-booting your console when the error occurs.

Hope that helps.

But that’s all the company’s saying for now, so a few thoughts on how to protect yourself until we know more, or there’s an official fix.

If you’re using PlayStation Network cloud saves, I assume the corrupt save files get copied up to the server right away, thus eliminating that as a workaround. You might consider turning off automatic cloud data uploads, then manually synchronizing saved data to the cloud periodically. Assuming the games support it — and if memory serves, several on the PlayStation 3 didn’t — you could alternatively perform those periodic backups to an external hard drive. Doing either of those things won’t make you bulletproof, but it should at least eliminate the “I just lost 40 hours of my life to a string of letters and numbers” thing.

12 comments
slick1ru2
slick1ru2

This is still happening and people are still reporting it on Twitter. FIX THIS SONY. Seriously, this is the kind of error that class action lawsuits are made.

ColtronTheDon
ColtronTheDon

I have tried the following to fix the PlayStation 4 Error CE-34878-0. I am playing The Last of Us: Remastered

1) Closed the game app, deleted the game, reinstalled it, and updated it (many times) and it did not work.

2) Did a full system initialization, redid 1) [all of the above] and it still did not fix the problem.

I can get 5 mins into the game, 30 minutes if I'm lucky, and it freezes everytime. Even after my consoles meen on standby for a while and it's cool to the touch when I start the game up.

ptruongy
ptruongy

well my error actually happens when I try to play the Foxtel Go (australian cable tv) app. It opens like usual but then will randomly go the ce-3487etc error screen. I havent had any issues with loading games *fingers crossed*

hmm2006
hmm2006

Just happened to me new Lego Hobbit game. US region 

RobTrypus
RobTrypus

Hey folks. Worked for me and a friend.. take out the disc after update. If you start a private party it uploads everything and friends list.. 8 games no issues for everyone who has done this. !! See you at the game

smittyjones5
smittyjones5

Happened with two separate games for me, same error code, same strange disc drive noise, discovered a finger print on the edge of one game and smudge marks on the other, cleaned both discs thoroughly in a well lit area, made sure they were spotless and now both games run flawlessly. Hope this helps.

MichaelHWheeler
MichaelHWheeler

constantly crashes and have to shut the application (call of duty ghosts multiplayer) down, reboot, then try again. so annoying SONY!! sort it out pls.

tomxtomxx28
tomxtomxx28

No this has happens to me frequently and I'm getting fed up with it.. Sony tells you to reboot or factory resst when that's just avoiding the issue I have done all of this : (

ChrisLiebe
ChrisLiebe

Just had this happen with the final chapter of Lego Movie game. US ps4

collinbpage
collinbpage

Just finished downloading Outlast and i'm now getting this issue.. US region here

FalconD.Stormvoice
FalconD.Stormvoice

It seems germane to note that so far this is an EU only problem. Not to say it has never happened in other regions, but I haven't seen a thread about this on the non-EU Playstation Forums.