Want to Unsubscribe from a Mailing List in Gmail? Look Up, Not Down

Gmail has a clever new one-click trick.

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If you interface with Gmail through a browser, Google just flipped the switch on a slick new feature — so slick, in fact, that it’ll make you wonder why it’s not ubiquitous in email-dom.

When a promotional email graces your inbox — if you have a few sitting in your Trash folder, you can follow along — train your eyes on the email header, just to the right of the sender’s designation. You’re looking for the word “Unsubscribe.” If you can find an email that looks like this, that word’s just what it sounds like: an easy-peasy, one-click link that fires off an automated email to the sender requesting they remove you from further sendings. No fuss, no muss.

gmail-unsubscribe

Google

The idea is to make it simpler to remove yourself from unwanted promotional lists, to be able to opt out without having to sort through the fine print at an email’s footer or wallow through some company’s proprietary (and on occasion prohibitive) removal mechanics. The feature’s been around for some time in Gmail, but only for a minority of users. Google just turned it on for everyone.

Mind you, it’s not a panacea. It’s not clear, for instance, that an automated message from Gmail to a promotional sender is going to do the trick, since it circumvents the sender’s own automated removal process. It’s also not clear how Gmail differentiates between wanted and unwanted emails (or promotional versus non-promotional). The “Unsubscribe” option appeared in some of the promotional emails I flipped through this morning, but not others.

I wondered if it might be a simple text scrape — a process whereby Google’s checking for the word “unsubscribe” (tied to a link) somewhere in the email — but I’ve isolated several instances of promotional emails that contain the word but don’t manifest Google’s new “Unsubscribe” option that sink that theory.

It’s also not designed to combat spam, say someone trying to send you your million dollar prize winnings. Those emails will continue to show up in your Spam folder; as always, your best bet’s to simply zap them (never reply to spam).

In the future, wouldn’t it be nice if this were intrinsic to all forms of communication? I’m talking about a standard opt-out button every marketer has to comply with, that’s as mandatory as the hang-up switch for a voice call, and as omnipresent as the power button on an electronic device.

Update: Baydin CEO Alex Moore dropped me a note explaining how Google’s determining whether to manifest that unsubscribe button in a given email:

5 comments
ppratiik
ppratiik

Is it possible to retrieve unsubscribe gmail mailing list?

columncommunication
columncommunication

Email marketing is a legitimate business. It can be difficult for a rookie to separate spam from honest offers but be aware what you opt in to. You might miss out of a good opportunity by using this feature.

GeoKaplan
GeoKaplan

Isn't unsubscribing the same as replying to spam, in that the reply to a randomly-addressed and unsolicited email serves to validate the email address as used and read? If so, then the spammer may not send you another email but can sell your email address to other spammers as one which has been validated.

anscarlett
anscarlett

@columncommunication No, it's not! All marketing communications should be OPT-IN, not opt-out.


Alleged reputable companies repeatedly ignore or fail to provide an opt out button, forcing me to blanket block everything they send. I now have to resort to using other communication means due to their complete ABUSE of the email system.

LeahPetersen
LeahPetersen

@GeoKaplan It looks like the automated reply sent comes to them from Gmail, not from your email address specifically.