They call it “showrooming,” and to hear the nation’s retailers and other experts fret about consumers using smartphones to buy online while shopping in stores, it’s the worst thing to happen to brick-and-mortar sales since Jeff Bezos started a website to sell books. Except it’s not.
In her new book, Sleeping with Your Smartphone, Harvard Business School professor Leslie Perlow details her years-long research project with The Boston Consulting Group, an attempt to improve the work-life balance at the hard-driving firm with incremental but meaningful changes in attitude and behavior.
Sometimes one industry’s bad news is cause to celebrate for… almost everybody else in the world. Return Path, one of the world’s biggest email certification companies, says the number of emails getting through to inboxes …
