Martha C. White

Articles from Contributor

Could That Facebook ‘Like’ Hurt Your Credit Score?

A plan to study data mining of social networking sites bankrolled by Germany’s largest credit reporting agency provoked outrage after internal documents about the project were leaked to German media outlets. Privacy experts say this is a shot across the bow — and that similar tactics are likely to come to the U.S. in the near future.

Self-Serve Revolution: How Touchscreens Are Replacing Human Customer Service

It’s not fiction: The automated future is here. Here are a few of the more interesting and surprising ways that screens are replacing old-fashioned human customer service.

via Self Service Screens Replace Human Service at Restaurants, Drugstores, the DMV, County Jail & More | Moneyland |

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