American banks are under attack. Both the enemy’s weapon of choice and its target is the Internet, which is a headache for the institutions — many of the country’s largest — that are fending off persistent assaults on their websites, not to mention customers.
Remember when the debate over “shoulder surfing” flared up earlier this year? At the time, a common response from readers was that they’d simply delete or deactivate their Facebook pages or make them unsearchable and then deny having an account. Well, here comes the bad news: not having a Facebook page can be detrimental to job …
No, there’s not some totalitarian government spy in a trench coat following you, but you are being watched — not by a dictator, but by a handful of companies that make big bucks aggregating tiny scraps of information about you and putting the puzzle pieces together to build your digital profile
A plan to study data mining of social networking sites bankrolled by Germany’s largest credit reporting agency provoked outrage after internal documents about the project were leaked to German media outlets. Privacy experts say this is a shot across the bow — and that similar tactics are likely to come to the U.S. in the near future.
It’s not fiction: The automated future is here. Here are a few of the more interesting and surprising ways that screens are replacing old-fashioned human customer service.
A Seattle blogger who goes by the handle Rex won a small-claims lawsuit he filed against Apple after it reneged on a promise to fix his defective computer.
The Facebook-related firings have begun: A teacher’s aide in Michigan was let go from her job after a school administrator demanded that she turn over her Facebook password and she refused. The aide, Kimberly Hester, is preparing for a legal showdown with the school system.
If you were pestered by telemarketers any time between January 2008 and August 2009, there’s a good chance that at least some of the calls came from an operation that was just squashed by the Federal Trade Commission.
A security industry blog warned on Friday of a potentially “massive” data breach affecting as many as 10 million Visa and MasterCard accounts.