The premise of FastCustomer is astonishingly simple: You select from one of over 2,500 companies (including all of the Fortune 500), and the app calls the company and waits on hold. When a customer service representative finally picks up on the other end, the app calls you back and you’re free to complain chat as you will. It works kind
…
And so it begins.
Let’s jump in the Wayback Machine and set our coordinates for June 11, 2007. Apple had just announced something called the “iPhone” and with it, an “innovative new way to create applications” for the device.
The premise was simple: In lieu of an actual app store, Apple urged developers to “create Web 2.0 …
The FBI has released a free iPhone app that can be used if your child goes missing. Called “Child ID,” the app “provides a convenient place to electronically store photos and vital information about your children so that it’s literally right at hand if you need it,” according to an FBI press release.
The release continues, “You can …
Is there a more universal #firstworldproblem than being stumped on where to eat for dinner? Sure, there are apps like UrbanSpoon, whose randomized restaurant picks take a bit of gamesmanship. And, of course, there are more democratic choices like Yelp or even City Search.
But the Achilles heel of crowdsourced reviews is that it’s …
Instagram, the popular photo sharing service for the iPhone, just announced that it’s hit 150 million photo uploads thanks in no small part to its user base of 7 million picture snappers. For perspective, that’s about 15 photos being uploaded every single second.
(MORE:
I’ve been sitting with Groove Coaster for about a week now, trying to figure out if it’s just really, really good or one of the best iOS games I’ve ever played. The reason this determination has been difficult is because, on the face of it, Groove Coaster‘s a relatively straightforward rhythm game. You know the kind: music plays, colored …
Video-on-demand apps allow users to stream movie and TV content to their smartphones or other mobile devices wherever they may be… So why do most people end up using them when they could just as easily watch television?
All Things D points out a new study showing that most VoD app users watch streamed video at home (74% of …
Barely making the announced August deadline, BBC Worldwide has finally launched its “Global iPlayer” iPad app—but only for those in western Europe, reports paidContent.
Originally announced in November last year, the Global iPlayer brings what is being called “editorially curated” content from multiple British broadcasters and …
Despite a few incompatibility issues that were causing it to crash with developer versions of iOS 5, the Google+ iPhone app is a hit. It’s already the top free app in Apple’s app store (though it’s noticeably missing from both the “Featured” tab and the “What’s Hot” tab— what gives, Apple?), and it’s already amassed 1,664 ratings with …
Are patent infringement lawsuits endangering app development?
PaidContent is reporting that developers are withdrawing their apps from both the U.S. Apple and Android app stores for fear of being sued over intellectual property rights that they may not even be aware of. The report describes a mass exodus of European developers from …
During my first year out of college, I worked as a technical writer for a small medical insurance company out in Orange County. We were required to work carefully with doctors to put together comprehensive reports for patients, making sense out of other doctors’ notes and fact checking them against medical handbooks.
Of course, …
An update to the Android Market is on the way, with less sickly pea green than ever before.
The Android Market redesign is meant to emphasize movies and books alongside apps and games. Each type of media gets its own fat rectangle on the Market home page, with extra blocks for featured content on the sides and on top. It looks like a …