AT&T Turns to Twitter for Tracking Spotty Service

If your AT&T phone drops a call or connects to the web more slowly than normal, complaining about it on Twitter might actually help.

AT&T researcher Jia Wang has published a paper (PDF file) outlining how her company scours Twitter for certain “mobile related words such as phone, mobile, 3G, edge, etc.” paired with certain …

Every Gmail User Sues Google Over Buzz, Google Settles for $8.5 Million

Get any interesting e-mails lately? If you’re a Gmail user, you should have gotten one directly from Google yesterday saying, “We’ve reached a settlement in a lawsuit regarding Google Buzz.”

“Everyone in the U.S. who uses Gmail is included in the settlement,” says the e-mail. We won! What do we get? “Just to be clear, this is not a …

Facebook in Hot Water Over Leaked User IDs

Over the weekend, the Wall Street Journal published a story concerning the inadvertent passing of Facebook users’ personal information between popular third-party Facebook applications and several outside marketing agencies and data-gathering firms.

Every Facebook user is assigned a unique, non-identifying, numeric “user ID” that’s …

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