When I am in Hong Kong or Beijing, people often accost me on street corners trying to sell me “copy watches” like fake Rolexes. In fact, one of the funniest encounters I have had was at the Great Wall of China, where a guy in …
consumers
Do Facebook Ads Work?
Facebook ads can be effective, according to a recent study conducted by the social media giant and comScore.
TV Prices Shrink — Yet Average TV Purchase Costs More
The longer technology is around, the cheaper products get for consumers. The price of a 32-inch flat-panel television, for instance, reached an all-time low average of $435 during the second quarter of 2012, down from $546 in the same period a year ago. Even so, the overall average price paid for a new TV has actually risen …
How to Get Freebies Without Giving Up Too Much Personal Information
Freebies are awesome. But giving up personal info, putting yourself at risk of identity theft, and having e-mail inboxes constantly clogged with spam? Not so awesome. There are ways, however, to snag loads of samples, perks, swag, and other promotional goodies at no cost—and with little or no risk.
Facebook’s $10 Million Privacy Payout: Why You Get Nothing
If you missed it, Facebook says it will pay $10 million to compensate users who were turned into product pitchmen as a result of “Sponsored Stories” ads that treat “Likes” as endorsements. None of this money, however, will go to Facebook users.
via Facebook Privacy Settlement Amounts to $10 Million | Business | TIME.com.
Could That Facebook ‘Like’ Hurt Your Credit Score?
A plan to study data mining of social networking sites bankrolled by Germany’s largest credit reporting agency provoked outrage after internal documents about the project were leaked to German media outlets. Privacy experts say this is a shot across the bow — and that similar tactics are likely to come to the U.S. in the near future.
Verizon’s been hinting at the arrival of shared data plans for over a year, and this week, the wireless carrier finally revealed how the so-called “Share Everything” plans will work. Starting June 28, subscribers can pay a … It doesn’t matter what your opinion of Apple is. It’s the only tech company in the world that can make a specific promise to its customers. The promise is that every year, without needing to buy new hardware, your experience … It’s not fiction: The automated future is here. Here are a few of the more interesting and surprising ways that screens are replacing old-fashioned human customer service. In an annual study tracking customer satisfaction ratings with the top 100 online retailers, perhaps the biggest takeaway is that Amazon is the world’s biggest e-retailer for a reason: It just plain makes customers happier than the competition. via Apple, Amazon Rank High in Online Customer Satisfaction Survey | Moneyland | TIME.com. For a while now, commuters in Seoul, South Korea have been able to do their grocery shopping virtually as they wait for the subway. Now Chicago’s “L” commuters are getting in on the action. Rolled out as a pilot program in the … A Seattle blogger who goes by the handle Rex won a small-claims lawsuit he filed against Apple after it reneged on a promise to fix his defective computer. via Guy Sues Apple and Wins, but His Victory Is a Bummer | Moneyland | TIME.com.
Verizon’s New ‘Share Everything’ Plans: Good Deal or Total Ripoff?
Why Only Apple Can Promise a Better Experience to Customers Every Year
Self-Serve Revolution: How Touchscreens Are Replacing Human Customer Service
Apple, L.L. Bean and Amazon Score Big in Online Shopping Satisfaction
Smartphone-Friendly Grocery Store Adorns Walls of Chicago ‘L’ Station
Guy Sues Apple and Wins — but Here’s Why His Victory Is a Bummer
