The premise of FastCustomer is astonishingly simple: You select from one of over 2,500 companies (including all of the Fortune 500), and the app calls the company and waits on hold. When a customer service representative finally picks up on the other end, the app calls you back and you’re free to complain chat as you will. It works kind
…
Clearly, Netflix subscribes to the “Get ‘Em While They’re Young” philosophy of brand loyalty, launching a new area of its website called the “Just For Kids.”
In the past 90 days, a full 50% of the 25 million North American Netflix members have used Watch Instantly to watch “at least” two movies or shows for kids. Now, “Just For Kids” …
Sony might have figured out a sneaky but ingenious way to increase sales of its next crop of e-readers: Cash in on the still-existent Harry Potter craze.
According to The Register, the next Sony Readers—to be released in November, in time for the holiday rush—will come pre-loaded with all seven Potter books, ahead of the 2012 …
Last Thursday, Bay Area Rapid Transit (BART) controversially shut down cellular service in its stations to curb the efforts of demonstrators protesting the police shooting death of Charles Blair Hill back on July 3rd of this year. Discontent with BART police has been festering for quite some time following the wrongful shooting death of …
It would appear that the strange journey of Paul Ceglia — the wood pellet salesman from upstate New York who claims that Mark Zuckerberg owes him a 50% stake of Facebook — has reached an unfittingly boring end.
And what a ride it’s been: We’ve seen everything from Facebook calling Mr. Ceglia (who reportedly has a history of fraud) …
Now there will be no question about who is going to be the “mayor” of the White House. President Barack Obama has just made the official leap to Foursquare − and he is probably going to be checking in at more places than Carmen Sandiego.
According to the White House, Obama’s Foursquare account will feature the places he visits and …
In an op-ed in the Guardian on Sunday, writer and editor Robert Levine makes the case that the internet “has all but destroyed the market for films, music and newspapers.” It’s a question we’ve encountered many times before. Here’s the crux of the argument, which states that the internet has diminished the value of traditional content …
With cookbooks, toys and a rumored movie spinning off from their successful Angry Birds app, some have thought of Rovio as a wannabe Disney. But if rumors are true, Disney might actually be looking at the app maker with a view to helping it on its way to world domination.
Its Monday! Time for some handpicked gadget deals.
Westinghouse 60-inch 1080p TV: $800 at Best Buy
Remember 20 years ago when people would be like, “Hey, guys, who wants to watch the Quebec Nordiques game on my new 32-inch TV?! It’s huge!”
Nowadays if you have a 32-inch TV, people feel bad for you. That’s the brilliance of …
Ben Bajarin is the Director of Consumer Technology Analysis and Research at Creative Strategies, Inc, a technology industry analysis and market intelligence firm located in Silicon Valley.
There is a debate happening in the industry about whether or not we are heading toward a future where all computing takes place in the browser or …
Make no mistake about it: The timing of this is completely intentional. Facebook took to its blog to announce that it was giving its already successful gaming interface a facelift in the wake of Google’s own announcement that it was implementing games on Google+.
(MORE: Surprise, Google Plus Adds Games)
In efforts to make the …
Now there’s something we didn’t see coming: Google Plus (or Google+, if you want to get technical), Google’s Facebook-Twitter rejoinder, just revealed it’s adding games to its social networking roster, or will be shortly. Bet you didn’t see that coming.
Google seems to think you didn’t. The company’s official blog announcement opens …