Verizon’s been hinting at the arrival of shared data plans for over a year, and this week, the wireless carrier finally revealed how the so-called “Share Everything” plans will work.
Starting June 28, subscribers can pay a …
Verizon’s been hinting at the arrival of shared data plans for over a year, and this week, the wireless carrier finally revealed how the so-called “Share Everything” plans will work.
Starting June 28, subscribers can pay a …
It doesn’t matter what your opinion of Apple is. It’s the only tech company in the world that can make a specific promise to its customers.
The promise is that every year, without needing to buy new hardware, your experience …
It’s not fiction: The automated future is here. Here are a few of the more interesting and surprising ways that screens are replacing old-fashioned human customer service.
In an annual study tracking customer satisfaction ratings with the top 100 online retailers, perhaps the biggest takeaway is that Amazon is the world’s biggest e-retailer for a reason: It just plain makes customers happier than the competition.
via Apple, Amazon Rank High in Online Customer Satisfaction Survey | Moneyland | TIME.com.
For a while now, commuters in Seoul, South Korea have been able to do their grocery shopping virtually as they wait for the subway. Now Chicago’s “L” commuters are getting in on the action.
Rolled out as a pilot program in the …
A Seattle blogger who goes by the handle Rex won a small-claims lawsuit he filed against Apple after it reneged on a promise to fix his defective computer.
via Guy Sues Apple and Wins, but His Victory Is a Bummer | Moneyland | TIME.com.
As SNL so masterfully parodied, TV commercials for wireless carriers are usually a mess of vague technical jargon, meaningless graphs and annoying spokespeople. But who actually has the fastest wireless network?
The editors at …
“Free Dongle!”
Math! She’s a fickle mistress. She takes without asking. In this case, however, she gives without expectation. If you purchased the $100 Nokia Lumia 900 Windows Phone from AT&T – a phone our own Jared Newman called “a solid …
Starting April 22, Verizon Wireless will charge an extra $30 to upgrade to a new phone.
The fee applies to “existing customers purchasing new mobile equipment at a discounted price with a two-year contract.” Here’s how Verizon …
If you were pestered by telemarketers any time between January 2008 and August 2009, there’s a good chance that at least some of the calls came from an operation that was just squashed by the Federal Trade Commission.
via Federal Trade Commission Busts Huge Robocalling Ring | Moneyland | TIME.com.
Apparently the new iPad’s supposed overheating problem didn’t bother Consumer Reports too much: The nonprofit organization put it at the top of its tablet ratings released earlier today.
If you have read any iPad reviews — …